Retail Sales & Service Professional

Who we are As a leading E-Commerce platform, with a team of over 4'000 employees in Switzerland, Germany and Serbia, we are on our way into new markets. Our engine for this is the will to constantly rethink what already exists. That is why we are looking for people who work with passion to make things truly better. With us, you will find the freedom and the trust to act independently, to grow with us and to be completely yourself. Act galactically. And stay you. In our branches, there is quite a lot going on every day: We hand over hundreds of customers their long-awaited orders, advise them with passion about our products and process returns absolutely smoothly – regardless of the reason. With us, you do not stand on the sidelines, but as part of our team, you are exactly where the action happens: right in the middle instead of just being there. With our shops, we are represented throughout Switzerland. Curious? Learn more about our locations now. Retail Sales & Service Professional (m/f/d) Your tasks First point of contact for customers regarding goods collection, orders and returns Reliable recording and smooth processing of customer orders Competent customer advice in the search for the perfect product – in the shop and online Energetic deployment on the shop floor: filling shelves, maintaining the showroom and ensuring goods transfer Committed processing of customer requests behind the scenes in customer service Fixed shifts on Saturdays with flexible workload distribution for the rest of the week Your skills Sound experience in retail, ideally with a strong connection to Consumer Electronics Good understanding of E-Commerce and genuine enthusiasm for the digital shopping world Fluent German and English are a matter of course for you – Swiss German skills are a real plus Fascination for the assortment combined with a cool head in stressful moments and high flexibility Aligning actions and decisions with your personal convictions and values Using creativity and initiative to solve problems and achieve goals Why do you start with us? Values instead of blabla: cooperative, innovative, piratical, independent, ambitious – we all demand and live these five values. Brave independent thinking: We encourage everyone to think independently and actively. And love it when you also think bravely, newly and differently. Uncomplicated: We avoid the unnecessary and focus on the important. From mastering challenges to celebrating our successes. Flexibility instead of bending: In addition to home office possibilities, we enable you to do up to 8 weeks of workation. Additionally, every position is also possible at an 80% workload. Fast growth: With us, you grow and develop continuously. And receive 2000 EDU points for your further development, so that you do not stand still. Further benefits: Benefit from 25 days of vacation, exclusive employee prices in the shop, mobile, internet and TV subscriptions at corporate rates and other advantages. Diversity is our culture. To form the best team, we are open to people of all backgrounds. This means: with us, everyone has the same opportunities. Origin, religion, disability, gender identity, sexual orientation and age play no role. Because inclusion means to us that everyone is welcome and every contribution is valuable. jpidb2bfd78jm jit0833jm jiy26jm