Customer Advisor Contact Center 80 - 100 %

Customer Advisor Contact Center (m/f/d) 80 - 100 % This is us We are the leading bank in the Schaffhausen region. With around 390 committed employees, we are dedicated every day to advising and supporting private individuals and companies in the best possible way. We ensure that all our employees make a valuable contribution to the success of our bank. Do you want to actively help shape the Schaffhausen financial center? With us, you will encounter a dynamic working environment, exciting projects, diverse development opportunities, and a culture based on trust and mutual respect. Become part of our team - we look forward to meeting you! Customer Advisor Contact Center (m/f/d) 80 - 100 % Your tasks In the Contact Center in the Schaffhauser Stahlgiesserei, you will be our voice to the outside world and the first point of contact for everything that concerns our customers: you are there for our customers by phone and via email - friendly, reliable, and always with an open ear in the team, you ensure that inquiries and orders are processed in an uncomplicated and competent manner you make our customers fit for the digital world - whether Digital Banking or Mobile Payment, you help with the entry and support with questions in everyday life Your experience and personality You bring experience in telephone customer contact and have training in the finance or commercial sector You are digitally fit - whether PC, smartphone, or apps, you feel at home in the digital world You have an open, communicative, and service-oriented demeanor, enjoy working in a team, feel comfortable in an agile environment, like to roll up your sleeves, and remain calm and solution-oriented even in stressful moments Our promise With us, you will find an exciting environment in which a lot is happening. We offer you creative freedom for your ideas and impulses, as well as a wide range of training and further education opportunities. jpid572842bjm jit0834jm jiy26jm