Receptionist

• 21 July 2026 • 100% • Indefinite duration • Zurich Our company EFG International is a global private banking group, offering private banking and asset management services. We serve clients in more than 40 locations across the world. EFG International offers a stimulating and dynamic working environment and strives to be an employer of choice. EFG is committed to providing an equitable and inclusive working environment based on the principle of mutual respect. Joining our team means living in a supportive environment, where your contributions are valued and recognized. We firmly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation. Our purpose and mission To empower entrepreneurial minds to create value - today and for the future. We are a private bank, offering personalized solutions on a global scale to private and institutional clients. Our sustainable success relies on our talents and on how we collaborate with our clients and our communities to create sustainable value. The receptionist ensures a seamless and premium experience that reflects five-star hospitality standards. The receptionist provides a professional and client-centered welcome, switchboard services, and administrative tasks. JOB DESCRIPTION The receptionist is the first point of contact and guarantees a seamless and premium client experience in accordance with five-star hospitality standards. They provide a professional and client-centered welcome as well as switchboard services, while efficiently managing a variety of administrative tasks. Main activities: 1. Hospitality services • Follow the hospitality service protocol (SOP). • Welcome visitors by greeting, receiving, and directing them appropriately. Take care of guests by anticipating their hospitality needs and providing an impeccable experience according to our corporate quality standard. • Physically welcome clients and visitors (escort and settle clients in lounges, offer and serve a drink). • Prepare and tidy up lounges/conference rooms + service. • Maintain security and control access. Issue visitor badges. Notice and report any suspicious activity. • Organize and book meeting rooms. • Support internal events and management meetings (e.g., organizing, managing, and ordering breakfasts/lunches for meetings upon request). • Handle sensitive information confidentially in compliance with all internal regulations. 2. Administrative support • Organize and book meeting rooms. • Register external visitors and issue badges. • Keep statistics (number of clients/visitors). • Ensure the cleanliness of the facilities and resolve issues with service providers. Coordinate with facility management or maintenance for repairs (chairs, lighting, doors, elevator, noise, ventilation, etc.). • Prepare "Welcome Packs" and organize the integration day. Skills and experience • Successful commercial training; • Proven experience in hospitality; • Service-oriented, flexible, reliable, and a good team player; • Proven experience in intervention management; • Approximately 5 to 7 years of professional experience as a receptionist and/or administrative assistant; • Mandatory proficiency in German and English. French/Italian would be highly appreciated; • Excellent time management, ability to multitask and prioritize requests from various sources; • Precise and detail-oriented; • Very good knowledge of the Microsoft Office suite and proficiency in IT tools; • Communicative presence, trustworthy, politeness; • Ability to work in a demanding, high-pressure, and dynamic environment. Our values Responsibility: Taking ownership of tasks and challenges, as well as seeking continuous improvement Pragmatism: Being proactive to quickly deliver high-quality results Passion: Being committed and striving for excellence Solution-oriented: Focusing on client results and treating clients fairly with an awareness of risks Partnership spirit: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.