Receptionist at the hotel Victoria de Lausanne

• 06 août 2026 • 80 - 100% • Durée indéterminée • CHF 58-900 /an • anglais (Courant), français (Courant) • avenue de la Gare 46, 1001 Lausanne   Introduction ###   SIDIN HOTEL SA, a group of 5 charm hotels located in Suisse Romande, distinguishes itself through quality hospitality that focuses on proximity and experience. We are a human-sized hotel group, offering quality service without pretension, while ensuring the well-being and development of our employees. To strengthen our team at the hotel Victoria de Lausanne, we are currently looking for a Hotel Receptionist to join our dynamic and welcoming team.   Responsibilities ###   • Welcome guests with professionalism and conviviality. • Manage reservations and check-ins/check-outs. • Respond to guest requests and provide information on hotel services and local attractions. • Ensure the management of telephone calls and emails. • Collaborate with other departments to guarantee an optimal customer experience. • Resolve any potential guest problems or complaints with efficiency and courtesy.   Qualifications ###   • Holder of a CFC as a hospitality specialist or equivalent • Previous experience of at least one year in reception in the hotel sector. • Excellent communication skills in French and English (mastery of other languages is an asset). • Ability to work autonomously. • Good command of IT tools and hotel management software. • Positive attitude, sense of service, and attention to detail. • Flexibility to work variable hours, including weekends and public holidays.   Advantages ###   • A warm and caring work environment. • Opportunities for professional development and continuous training. • Attractive working conditions adapted to the Swiss market. • Access to specific benefits for employees of the SIDIN HOTEL SA group. • A dynamic team passionate about hospitality.   Information to apply ###   If you are passionate about hospitality and wish to join a team dedicated to offering an exceptional customer experience, we would be delighted to receive your application. Apply and be part of the SIDIN HOTEL SA adventure!