Customer Service Representative 80% - 100%

Join our Yverdon team!

Your tasks:

• Telephone assistance to customers for administrative and technical questions
• Personalized advice to customers regarding HIN services
• Perform various administrative tasks: contract monitoring, invoice control
• Coordination with the sales and IT departments
• Documentation of processes and work instructions
• Ensuring high-quality customer service

Your profile:

• Training in the healthcare field (medical secretary, pharmacy assistant, commercial employee with experience in the healthcare field)
• Experience in customer service, support, or sales service
• Good IT knowledge – notably M365 and Navision
• French at native level, knowledge of German (B1 level) is a great advantage
• Enjoyment of teamwork
• Interpersonal ease allowing for harmonious collaboration with the various stakeholders

Our offer:

• Open, team-oriented corporate culture
• Flat hierarchy and rapid decisions
• Flexible working time arrangements and extensive possibilities for teleworking
• Generous funding for continuing education and management coaching
• Pension fund contributions above average, extended savings plan for employees, comprehensive sickness and accident daily allowance insurance
• You will learn more about .

Expected start date: January 1st 2027 or by agreement.

Your moments of success are our inspiration. With us, you are a human being – and not a number! Diversity is our strength – all applications are welcome. Is this position made for you? Then submit your application now. Send your complete application file. Do you have questions? Michelle Hottinger, HR Service Manager, (+41 58 670 48 48), is at your disposal!

We only consider direct applications.

j4id10422724a j4it1040a j4iy26a