Front Office Agent (m/f/d) 80%-100%

Your tasks: • Greeting and assisting our guests as the first point of contact at reception • Ensuring a smooth process from check-in to check-out • Communication and coordination with all departments for optimal guest care • Responsibility for cash handling and correct billing at the front office • Fulfilling individual guest requests with commitment, attentiveness, and service orientation Your profile • Completed training in the hotel industry or several years of professional experience as a career changer with enthusiasm for guest service • High degree of service orientation and the ability to convey a genuine feeling of welcome to guests • Very good German and English skills in speaking and writing for daily communication with international guests, all other languages are a plus • Organizational skills and the ability to master multiple tasks simultaneously – even in stressful situations