Reception Clerk (Male/Female)

The Hauenstein Hotels comprise three exclusive 4- to 5-star hotels at Lake Thun, accommodation options in rural idyll, and six restaurants in the Lake Thun region, and are among the largest employers in the Bernese Oberland. The 4*Superior-Hotel Deltapark Vitalresort is located directly on the shore of Lake Thun, only a few minutes from Thun and Spiez. Nestled in a large park landscape and surrounded by two nature reserves, the Deltapark Vitalresort is the perfect place to recharge your batteries and leave everyday life behind. With the motto "Arrive. Switch off. Revitalize. A revitalizing stay that combines relaxation, movement and enjoyment," we pamper our guests with holistic wellness, high-quality gastronomy and modern seminar infrastructure for up to 200 people. Your field of activity • Looking after our domestic and foreign guests from reservation to invoicing • Processing inquiries and bookings from individual guests • Telephone information, acceptance of room and restaurant reservations • General correspondence (d/e/f) • Voucher management and accounts receivable control • Ensuring the internal flow of communication • Complaint handling Your qualities • Training or professional experience in the hotel industry or tourism • Stylish German (native language or level C1), good knowledge of English and French • Knowledge of the Protel reservation system is an advantage • Winning personality with excellent manners and a well-groomed appearance • Joy in dealing with demanding, national and international guests • High service orientation • Flexible team player with initiative and meaningful prioritization of activities • Affinity for health, fitness and sport Your advantages • In House benefits – Hotel, gastronomy, spa & vitality and floristry • Friends & Family Rate – Discounted overnight stays for friends and family • Referral bonus up to CHF 1000 • Appreciative "Du" culture • Education and training opportunities • Numerous other benefits within and outside the Hauenstein Gruppe Have we piqued your interest? We look forward to receiving your expressive application documents (motivation letter, CV, photo, certificates and references) as a PDF file.