Sales Back Office: Technical Consulting and Sales

Sales Back Office: Technical Consulting and Sales

Do you know the plastics industry and want to solve customer requests with technical understanding and commercial skill? With us, you can enter sales back office from a technical or commercial career path. We will specifically train you in your tasks.

About us

Lenorplastics AG distributes technical plastic granules from leading manufacturers in Switzerland. We accompany our customers from material selection to serial application and combine technical consulting with reliable supply. Our own warehouses, logistics, and laboratories support us in this. As part of the Hromatka Group, we are integrated into a European distribution network.

Your tasks

You look after existing customers by telephone and email, clarify their needs, and accompany their requests until resolution; you process inquiries and orders, create offers, and follow up on open processes. You provide initial technical orientation on material questions and involve our technical specialists if necessary. You support the field service in daily business as well as in customer projects and identify additional sales opportunities together with them. You maintain customer and order data in the ERP system and work closely with purchasing, warehouse, logistics, and the technical team. You support your colleagues as well as interfaces in daily business, projects, or during substitutions.

What you bring with you

One of the following paths suits you:

Technical entry:

You have training or a degree in the plastics environment, such as a plastics technologist, polymechanic in toolmaking or injection molding, designer, or materials engineer. You bring practical experience and want to develop yourself by learning and living sales and customer care.

Commercial entry:

You have a basic commercial training or a corresponding degree and have been able to gain professional experience in the plastics industry. You already know certain technical terms as well as the procedures and peculiarities of the industry. The customers, materials, and processes interest you and you enjoy dealing with the technical aspects of customer care.

For both profiles, joy in customer contact, a careful and independent way of working, team spirit, and the willingness to learn new things are important. You communicate fluently in German and confidently in English; additional French or Italian skills are a plus.

What awaits you

Training tailored to your background and an experienced team that shares knowledge. An attractive compensation package, team events, and a free parking space. Short decision-making paths and room to take on responsibility and develop professionally. A long-term perspective in a proven, sustainably successful company.

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