Customer Service Clerk 100% (all)

For our client in Urdorf, we are looking for a reliable and conscientious Customer Service Clerk (all). This is a direct permanent position that can be started immediately or by arrangement. Tasks - Telephone and written customer support • Advising and supporting with heating and ancillary cost statements as well as in the customer portal • Processing customer inquiries via telephone, e-mail and post • Management of customer records, contract adjustments and documents • Appointment scheduling and coordination of statements and administrative processes • Cooperation with internal specialist departments • General administrative tasks in customer service Requirements: • Completed commercial training • at least 3 years of experience in telephone customer contact • Stylish German with good oral and written French skills • Very good IT user knowledge (MS Office, ERP systems etc.) The responsible person will subsequently contact you in writing or by telephone within one week. Should you have any questions regarding the job description, we are also available to you by telephone.