Customer Advisor Agency Thusis

What awaits you:

• Holistic advice and support for new and existing customers in the private customer segment
• Active sales of insurance solutions (basic and supplementary insurance) including targeted new customer acquisition
• Sustainable expansion of the customer portfolio through cross-selling and upselling as well as customer loyalty
• Needs-based preparation and presentation of individual offers
• Planning and implementation of sales measures for market development and customer acquisition
• Maintenance, expansion and long-term binding of the customer portfolio as well as proactive cancellation prevention
• Competent and service-oriented answering of customer inquiries regarding policies, benefits and statements
• Fluent and audience-appropriate communication in German via all contact channels (telephone, e-mail, personal contact, counter service)
• Representation at events, promotions and marketing activities
• Independent completion of general commercial, administrative activities as well as ensuring agency operations

What you bring with you:

• Completed basic commercial training or equivalent qualification or higher vocational training
• Certification as an insurance intermediary (VBV) or the willingness to acquire this promptly
• Experience in the insurance industry or in sales is an advantage
• Strong enjoyment of customer contact as well as a high service and service orientation
• Entrepreneurial thinking and acting
• Confident handling of MS Office as well as a structured and efficient way of working
• Friendly, well-groomed appearance as well as good communication skills and negotiation skills
• Very good German skills in speaking and writing; Italian skills are an advantage

Do you have questions about this position?
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