Automotive Service Advisor

Automotive Service Advisor You are not just someone, you are the voice of the garage. Between the workshop and the customer, you are the one who builds trust, solves problems, and ensures that a workshop visit turns into a good feeling. You recognize what the customer really needs – even before they can explain it precisely themselves. For an established garage business with brand representation in Zürich, we are not looking for an "order processor". We are looking for a true host with gasoline in their blood. Customer Service Advisor Region Zürich\| Start immediately or by arrangement Your Mission You are the first point of contact for customers – by telephone, in person, and sometimes also emotionally before a holiday trip with a glowing engine light. You coordinate, organize, calm, explain, and sell with honest conviction. In short: you hold the shop together. What you move daily Reception and care of customers with professionalism and personality Creation of offers, work orders, and invoices Coordination between workshop, sales, and customer Processing of warranty and goodwill cases Ensuring high quality and service standards Active support of the aftersales area Sale of additional services with tact instead of pressure What you bring with you Training as Automobilfachmann EFZ, Automobilmechatroniker EFZ, or Customer Service Advisor Several years of experience as a Customer Service Advisor Enjoyment of customer contact and a confident appearance Organizational talent and overview – even when things get hectic Entrepreneurial thinking and sales flair Team spirit, humor, and a healthy dose of initiative What awaits you Modern and professionally managed garage business Regulated working hours Contemporary infrastructure and strong brands A team that works together instead of against each other Independence and trust instead of micromanagement Further training opportunities with perspective 5 weeks vacation \+ 13th month salary And now honestly: A good customer service advisor is harder to find today than an honest mileage reading on a 15-year-old used vehicle. That's why we are not looking for just any CV. We are looking for personality. send us your documents – or just call. We will notice after 5 minutes if it fits. Audi, BMW, Mercedes-, Opel, Porsche, Volkswagen, VW Nutzfahrzeuge, Cupra, ?koda, Seat, Citroën, Dacia, DS Automobiles, Peugeot, Renault, Abarth, Alfa , Fiat, Maserati, Aston , Bentley, Jaguar, Land Rover, Mini, Rolls-Royce, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Jeep, RAM, Tesla, Honda, Lexus, Mazda, Mitsubishi, Nissan, Subaru, Suzuki, Toyota, Hyundai, Kia, BYD, MG, Aiways, Nio, Xpeng, Seres, Kyburz, Microlino jpid1684bb5jm jit0729jm jiy26jm