Experienced Esthetician Manager Management, business development and excellence of care

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Experienced Esthetician Manager (M/F) Management, business development and excellence of care
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BEAUTY INSTITUTE MANAGER 100% (M/F)
Esthetic expertise · Management · Business development
Kalos — Montreux | CDI | Start date to be agreed

Kalos — The quality of care, attention to the person.

Located in Montreux, Kalos is a high-end, human-sized beauty institute created to bring together expertise, well-being, and sincere attention.

Our approach combines facial and body treatments, manual techniques, and esthetic technologies, in respect of the needs and rhythm of each person. Quality guides our work: precision of gestures, relevance of advice, respect for protocols, and personalized follow-up.

We attach as much importance to the effectiveness of treatments as to the way we welcome and accompany our clientele. Refinement is expressed in the details, the listening, and the trust that is built over the course of appointments.

To take charge of the daily functioning of the institute and actively contribute to its development, we are looking for a person experienced in esthetics and management, autonomous, involved, and capable of transforming initiatives into concrete results.

Your role

In direct link with the founder, you are the reference person for the team and the proper functioning of the institute.

You have operational autonomy within the framework of objectives, responsibilities, and a budget defined together. You combine management, business development, and the practice of treatments, with time dedicated to management and activity monitoring.

Your responsibilities

Organize and pilot the institute

• Coordinate daily activity, schedules, and the use of treatment rooms.
• Manage unforeseen events and provide suitable solutions.
• Supervise stocks, orders, payments, and routine administrative follow-up.
• Follow results and regularly present the actions taken, difficulties encountered, and priorities to the founder.

Supervise and advance the team

• Give clear instructions, distribute responsibilities, and support their implementation.
• Motivate the team, transmit your know-how, and identify training needs.
• Maintain a working environment based on respect, reliability, and mutual aid.
• Participate in the recruitment and integration of new employees.

Develop and retain clientele

• Implement actions to attract new clients and reactivate existing clientele.
• Structure follow-up after treatments, reminders, and rebooking appointments.
• Develop the sale of treatments, courses, and products through personalized and honest advice.
• Propose partnerships, events, and novelties consistent with the identity of Kalos.
• Monitor calendar occupancy, turnover, and the profitability of the actions undertaken.

Practice and guarantee the quality of care

• Perform facial and body treatments within your areas of competence.
• Support esthetic consultations and treatment recommendations.
• Ensure compliance with protocols, hygiene rules, and quality requirements.
• Handle returns and complaints with professionalism.

Your profile

• CFC as an esthetician, or equivalent diploma.
• Solid experience in an institute, ideally five years or more, with confirmed experience in team management.
• Mastery of facial and body treatments; experience with esthetic technologies is appreciated.
• Demonstrated ability to develop an activity and retain a clientele.
• Ease with appointment software, customer communication tools, and result monitoring.
• Very good mastery of French; any other language is an asset.

We are looking for a person who knows how to make decisions, choose priorities, and ensure the follow-up of their actions. Your business sense is accompanied by a real quality of listening. You know how to encourage a team, give constructive feedback, and establish a clear framework.

What you will find at Kalos

• A 100% position with concrete responsibilities.
• A place for your expertise, your ideas, and your initiatives.
• A varied activity combining treatments, management, and development.
• The possibility to contribute to the evolution of practices and to transmit your know-how.
• Remuneration defined according to your experience and the responsibilities entrusted.

Your application

Address your CV, your diplomas and work certificates, specifying your availability and salary expectations.

Also present to us a concrete action that you have led to develop a clientele, improve the organization of an institute, or advance a team, as well as the results obtained.

Join Kalos to bring your expertise and participate in its development.

Kalòs SA

• Kalòs SA

Grand-Rue 68
1820 Montreux

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