Customer Experience & Events Coordinator

Your tasks ###

• Organize visits for customers, partners and guests, including agendas, meetings, hospitality and logistics.
• Support corporate events, customer events and open houses, from planning to on-site coordination and follow-up.
• Coordinate trade shows, working with suppliers and the Marketing and Sales teams.
• Ensure clear communication and smooth coordination between internal teams and external partners.
• Monitor the quality and consistency of customer-facing activities, collect feedback and contribute to the continuous improvement of customer experience and event processes.

Your profile ###

• Bachelor-s degree or equivalent qualification in Event Management, Hospitality, Marketing or a related field.
• At least 3 years of experience in event coordination, customer experience, hospitality or a similar role.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Proactive, collaborative and customer-focused, with excellent communication and interpersonal skills and attention to detail.
• Fluent in Italian and English; German is a plus.

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