Customer Zone Consultant (a)

A does not only stand for AKB, but for everyone who works at the most attractive employer in the Canton Aargau in an open-minded and diverse working environment. Although numbers are important to us, you are not a personnel number with us. We offer you an interesting activity with appreciation for your personality.

?Within AKB as well as in the application process, we maintain an appreciative and respectful 'Du' culture. Dare to address us using 'Du'.

What awaits you

• You represent AKB in the initial contact and receive our customers at the Welcome Desk.
• You enjoy advising new customers as well as the existing clientele in basic services and clarifying further needs.
• You maintain customer contact also at the Learning Desk, where you introduce our diverse digital channels and support our clientele in their application.
• You are responsible for handling customer service at the Cash Desk (deposits/withdrawals, change) combined with the management of the cash balance and the ATM.
• You succeed in recognizing the potential of customers and referring them to the appropriate departments.

What you bring with you

• This function is suitable for apprentices and BEM graduates.
• You are interested in people and their stories and can inspire them about yourself and AKB.
• You have preferably taken the first step in your professional career with a completed basic banking training.
• You want to further deepen your existing knowledge of products and services in the basic service segment.
• A successful day for you means being able to maintain an active personal exchange with our customers on site in Olten.
• Cooperation in a team is just as important to you as an independent way of working.

j4id10404540a j4it0939a j4iy26a