Head of Central Services (80 - 100 %)

As a member of the executive management, you will take on a central role in the strategic, organizational, and digital development of the Soziale Dienste Asyl (SDA) of the Canton Zug. With your commitment, you will create the prerequisites for effective, efficient, and future-oriented service delivery. Your tasks • Leadership and further development of the Zentrale Dienste SDA department with responsibility for several specialist teams as well as the establishment and further development of a high-performance management and organizational structure. • Responsibility for the areas of Finance, ICT/specialist applications, Statistics & Reporting, Capacity Management, as well as Administration and Secretariat. • Advising and supporting the department management in strategic, organizational, and financial matters. • Preparation of decision-making bases as well as ensuring an effective reporting and key indicator system. • Initiation and management of projects to optimize quality, efficiency, digitalization, and economic efficiency. • Leadership of the specialist staff as well as ensuring effective quality, risk, and compliance management. • Further development of processes, standards, and services with a focus on quality, customer orientation, and sustainability. • Management of complaint management and implementation of improvement measures. • Promotion of cross-departmental cooperation as well as support for organizational and change projects. • Representation of the Zentrale Dienste SDA in the SDA executive management as well as towards internal and external stakeholders. • Co-shaping the strategic development of the SDA and creating optimal framework conditions for effective service delivery. Your profile • University or university of applied sciences degree (Bachelor or Master) with business administration or comparable further training. • Several years of leadership experience as well as enjoyment in developing employees and organizations. • Experience in the areas of Finance, Controlling, ICT, Project, Organizational, or Quality Management. • Experience in the further development of governance, quality, or compliance structures. • Strategic and networked way of thinking paired with implementation strength. • Strong communication, advisory, and social competence. • High affinity for digitalization, data, and process optimizations. • Independent, structured, and solution-oriented way of working. • Integrity, sense of responsibility, and a high quality standard. • Confident appearance in dealing with internal and external stakeholders. Our offer • Demanding, interesting, and varied activity; • High degree of creative freedom and the opportunity to actively shape the further development of the SDA; • Opportunity to contribute and implement innovative ideas; • Mobile-flexible working within the framework of cantonal specifications; • Annual working time; • Working conditions and social benefits according to cantonal guidelines. Interested? Your working environment Your place of work: www.zg.ch/stellen