Receptionist (a) 50%

Work location: Hirslanden Klinik St. Anna | Luzern Start date: 1. October 2026 or by arrangement Employment type: Permanent Reference number: 71726 Do you like welcoming people -- with a smile that makes a difference? To reinforce our team, due to a reduction in workload, we are looking for you! Then you are exactly right with us! At Klinik St. Anna, you are part of a warm team that receives patients and visitors with empathy and professionalism. You don't just greet guests -- you accompany people in important moments of their lives and actively shape their first impression. YOUR TASKS • You are our first business card: warm reception by telephone, by email and on-site • Check-in and administrative processing for inpatient and outpatient patients • Professional management of payments, mail, cash and internal processes • Collaboration in internal processes such as on-call lists, employee offers or process improvements • Cooperation with colleagues from different areas -- always with the goal that our patients feel well taken care of <br /> YOUR PROFILE • Commercial basic training and several years of experience at the reception, ideally in a hospital or in high-end hospitality • Very good German skills and good English skills are a must-criterion, Italian skills are a big plus. All other foreign languages are an advantage. • Joy in direct guest contact, resilience and a professional appearance even in hectic situations • Organizational talent, flexibility and IT affinity • Openness to contributing your own ideas and actively helping to shape processes <br /> OUR OFFER • A warm, family-like team that supports you and welcomes you • A workplace where appreciation and team spirit are not just clichés • An attractive mobility concept and additional financial benefits for parents • Up to 4 additional free days per year thanks to paid changing time • For only CHF 5.00 per day, you are provided with one meal in our varied staff restaurant as well as coffee, tea, mineral water and seasonal fruits • Further employment conditions and offers can be found here (https://www.hirslanden.ch/de/klinik-st--anna/jobs-und-karriere/st-anna-als-arbeitgeberin/benefits.html) Curious? Then we look forward to your application! If you have any questions, Sylvia Balthasar, Head of Reception and Guest Relations, at T +41 41 208 34 24 or Rahel Herzog, HR Recruitment Partner, at T +41 41 208 31 49, will be happy to help you. For data protection reasons, we look forward to your online application. <br /> The Hirslanden-Gruppe is the largest medical network in Switzerland. The group includes 16 clinics in 9 cantons. It also operates 5 outpatient surgical centers, 18 radiology and 6 radiotherapy institutes. The group has 11 025 employees.