Administrative Collaborator 100%

Mandated by one of our clients based in Gros-de-Vaud, Administrative Collaborator (M/F) 100% Mandated by one of our clients based in Gros-de-Vaud, we are looking for their future Administrative Collaborator (M/F) 100% MAIN RESPONSIBILITIES Plan and organize technician interventions, preparing documents, information, and necessary materials so that they are ready for the day of the intervention. Update the schedule and inform stakeholders of changes. Receive, record, and track customer requests until they are resolved, relaunching if necessary. Establish quotes and material orders, track deliveries, and verify their conformity. Advise customers, answer their questions, and seek technical solutions with technicians. Manage internal and external communications, including phone calls and follow-up in customer systems. Establish, update, and organize departmental procedures, guidelines, and administrative documents. Collaborate with colleagues, share information, participate in meetings, and support service missions. Ensure administrative follow-up of customer files and interventions, manage correspondence, and perform any other tasks assigned by the manager. SKILLS Excellent relational skills and sense of listening. Appreciates working autonomously, sense of priorities, very good organization. Multi-tasking, dynamic, taking initiatives Attention to detail, rigor, deadline tracking. Great discretion, integrity, confidentiality. EDUCATION AND EXPERIENCE CFC in commercial employment Experience in after-sales service, mandatory Perfect mastery of French (writing and spelling sure) Very good knowledge of MS Office. jpidecd6f23jm jpit0728jm jpiy26jm