Customer Service Advisor (m/f)

About us

In 1979, Maja and Ruedi Fehr founded Wildbachgarage AG in Wetzikon. After steady growth and several renovations, the new building was created in 2006. More than 35 successful years motivate Maja and Ruedi Fehr to hand over the management (2014) to their sons Markus and Jürg Fehr. Since 2016, Wildbachgarage AG in Wetzikon has also been an official Suzuki representative alongside Opel; in 2025, Leapmotor was added. Currently, our team consists of 13 motivated employees who face the constant change in the automotive industry and are always up to date with the latest developments through further training.

Pit stop for your career: Enthusiast & organizer wanted!

Brand world: Opel, Suzuki & Leapmotor

? This is your drive

You are not a classic "telephone operator" and not a rigid "clerk." You are the face, the voice, and the pulse of Wildbachgarage AG. With us, tradition, Japanese reliability, and the electric future meet. You juggle customer wishes, organize workshop appointments, and remain a rock in the surf even during the tire change rush.

??? Your mission with us

• The perfect reception: You welcome our customers with a smile that is infectious – whether in person or on the phone.
• Competent service reception: You receive vehicles, listen carefully, and record repair orders precisely.
• Cross-brand consultation: You charmingly guide customers through the worlds of Opel, Suzuki, and the new E-platform Leapmotor.
• Interface management: You are the link between our customers and the workshop crew – you hold the threads together.
• Mobility guarantee: You organize replacement cars and ensure that our customers always remain mobile.
• Administration with drive: You handle order billing and maintain customer data cleanly in the system.

?? Your profile for the pole position

• Your personality: You are a communication talent, service-oriented, and never lose your sense of humor.
• Your background: You have a commercial or technical basic education (e.g., automotive specialist/mechatronics technician with administrative flair or experience in customer service).
• Your language competence: You speak fluent German (understanding Swiss German is mandatory), any further language is a bonus.
• Your tech affinity: You have no fear of digital systems and are eager to help shape the future of electromobility.
• Your foundation: You possess a valid driving license of category B.

?? What awaits you in our garage

• Unique brand mix: From proven all-wheel drive vehicles to German engineering to the most modern electric speedsters.
• Real team culture: Short decision-making paths, a family atmosphere, and colleagues who support each other.
• Future-proof workplace: Continuous further training (especially on the new electric brands).

?? Ready for the gear change?

Feel free to send us your complete application via our online application tool and tell us exactly why you will inspire our customers. We look forward to getting to know you!

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