Customer Service Clerk 100 %
- Employment type
- Full-time
- Location
- Schaffhausen
- Company
- MEDIPACK AG, 8200 Schaffhausen
- First posted
Do you want to make a difference and contribute to a rapidly growing company? We are looking for a committed doer.
Your essential tasks include:
- Checking incoming customer orders for completeness and feasibility. Ensuring compliance with customer-specific requirements.
- Processing and monitoring customer orders from entry in the ERP system to delivery, including scheduling with production planning as well as the creation of delivery and export documents.
- Contact person for national and international customers, solution-oriented processing of inquiries and orders.
- Assistance in the further development, standardization, and digitalization of processes in Customer Service and Export to increase efficiency and quality.
- Maintenance and quality assurance of master data in the ERP system
- Deputizing for the reception and telephone switchboard
- Participation in cross-departmental projects
To master these tasks, you ideally bring the following:
- Commercial training with a technical flair or comparable training
- Several years of professional experience in customer support and order processing in a B2B environment, ideally in a regulated industrial environment
- Experience in international shipping and export
- Knowledge of customs and foreign trade processes
- Proficient use of ERP systems as well as MS Office applications
- Ability to interpret key figures and forecasts and derive appropriate measures
- Strong customer and service orientation
- Independent, structured, and reliable way of working
- Networked thinking, teamwork, and cross-departmental cooperation
- Sound language skills in German and English, further languages an advantage
What speaks for MEDIPACK AG:
- Opportunity to help shape a modern growing company
- We support our employees in their professional and personal development
- Interaction in a company at eye level
Do you want to write a success story with us?
Then we look forward to receiving your complete application via our homepage
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Posted 1 week ago