Frontoffice Manager for Plastic and Aesthetic Surgery 50%

Frontoffice Manager for Plastic and Aesthetic Surgery (Reception and Medical Planning) 50% Skinmed is one of the leading private clinics for dermatology as well as aesthetic and plastic surgery in Switzerland: Around 700 patients visit us daily and around 20,000 operations are performed annually. The clinic group currently has 30 doctors and around 110 employees, divided across the locations Aarau, Lenzburg, Luzern, Olten and Zürich. Our motto is "Miteinander wohlfühlen, gemeinsam wachsen". Become the first point of contact for our clients. For our modern private clinic for Plastic and Aesthetic Surgery in Lenzburg, we are looking for a committed, warm and organized personality starting from October 2026. You will ensure a first-class reception, accompany our clients through the entire treatment process with a high level of service orientation and coordinate administrative as well as medical processes professionally. Your tasks Warm and professional reception of our clients Telephone and written appointment scheduling as well as client communication Coordination of consultations, operations and follow-up appointments Organization and optimization of daily clinic processes Support of the doctors in treatment planning Management of electronic files as well as medical documentation Close cooperation with the medical team Ensuring a first-class experience from first contact to follow-up care Your profile You have sound professional experience in reception and hospitality management, ideally supplemented by experience in the healthcare sector. With your well-groomed appearance, excellent manners and a high service standard, you create an exclusive reception experience for our demanding clientele. Alternatively, you bring experience in a client-facing role and are interested in medical processes. You work in a structured manner, think organizationally and place great value on first-class service. Organizational skills as well as networked thinking Enjoyment of coordinating complex appointment and treatment processes Discretion, empathy and a very well-groomed appearance Very good German skills; English skills are an advantage, further languages welcome Confident handling of MS Office We offer Work-life balance – regulated working hours (No evening or weekend work) Discounts on various products and treatments 6 weeks vacation from the 55th year of age We are Community – regular afterwork events as well as a large annual - and Christmas party Regular internal training within the framework of "Lunch & Learn" – Workshops jpidb293e8ejm jit0730jm jiy26jm