Service Advisor / Customer Service Advisor 100%

Service Advisor / Customer Service Advisor 100% (m/f/d) The Seefeld Garage Rüti is the competence center for VW passenger cars at the gateway to the Oberland. We are an innovative company with a modern infrastructure. To strengthen our team in Rüti, starting date by arrangement, we are looking for a motivated and team-oriented Service Advisor VW / Customer Service Advisor VW 100% (m/f/d) Your area of responsibility Professional support of our customers during the entire service process. From the appointment scheduling to the vehicle handover Recording and processing workshop orders up to billing Ensuring a smooth order process as well as the optimal utilization of the mechanics Recognizing customer needs and advising on suitable additional services and service offers Creating cost estimates for customers and orders for the workshop Guaranteeing high customer satisfaction Coordination of replacement vehicles Compilation of invoices including competent explanation to the customers Your backpack For this exciting and varied activity, you bring a completed training as a customer service advisor or experience in customer service in the automotive industry. If you can also demonstrate the following, you are our candidate: Team player and resilient Reliable and quality-oriented way of working Friendly manners and customer-oriented attitude Driver's license Cat. B Confident handling of IT systems Technical understanding What you can expect from us That you can perform this function to the best possible extent, we support you in your individual (personal as well as professional) further training. Not only that: familiar working environment Varied and demanding work Contemporary remuneration and social benefits 5 weeks vacation Up for a conversation? Then we look forward to your CV including photo via email to Ochsenbein. jpid905861cjm jit0625jm jiy26jm