Order Management Professional with Sales Focus

Order Management Professional with Sales focus (80-100%) Order Management Professional (80–100%) – Combine order management, customer service, and active sales in a versatile role. You ensure smooth order processing, support our customers by telephone, and actively identify sales opportunities. In doing so, you coordinate orders and deliveries, process inquiries and complaints, and contribute to business success through targeted customer contact as well as up- and cross-selling. Responsibilities Order Processing You process customer orders from entry to delivery and ensure high data quality. Customer Support You advise our customers by telephone in German and ösisch and process inquiries as well as complaints in a solution-oriented manner. Delivery and Logistics Coordination You coordinate deliveries with customers, suppliers, and logistics partners and ensure a smooth process. Active Customer Contact You contact customers proactively, identify needs, and present suitable offers. Sales & Customer Development You utilize up- and cross-selling potentials, follow up on offers, and specifically develop existing customer relationships further. Lead Management You consistently pursue leads and sales opportunities with the goal of achieving concrete orders and closures. Qualifications Experience – You bring at least 2 years of experience in sales administration, order processing, or customer support. Curiosity – You are interested in our products and enjoy familiarizing yourself with new topics. Sales Orientation – You recognize potentials, think in a customer- and sales-oriented manner, and enjoy actively utilizing business opportunities. Outbound Mentality – You like to contact customers proactively and consistently follow up on offers. Communication & Closing Strength – You convince through a confident appearance and lead conversations in a goal-oriented manner toward the next step or closure. Way of Working – You work in a structured, independent, and reliable manner. IT Knowledge – You have good MS-Office and ERP knowledge; SAP is an advantage. Languages – You communicate very well in German as well as well in ösisch and English. jpidc9f494ejm jit0626jm jiy26jm