Call Agent 100%

Your tasks: Reception and documentation of telephone calls in the technical and administrative area Processing of customer inquiries and malfunctions in 1st-level support Various other administrative and coordinative activities Ensuring high customer satisfaction Your requirements: Completed basic training (commercial clerk or retail specialist or similar is an advantage) Existing professional experience in customer advisory / Customer Service / customer service Very good German and French language skills High customer and service orientation Strong communication skills Clean criminal record Readiness for shifts MO – SO/ holidays between 06:30 – 23:00 What you can expect Home Office possibility after the induction period (3 - 4 days / week) A varied activity in a motivated team The induction period on-site extends over a period of 3 months on-site at 100%.