ICT Supporter ERP 80 - 100 % (w/m/d)

Company Hamilton Bonaduz AG True to the vision -We drive innovation to improve people-s lives-, the Hamilton companies have been providing solutions for the healthcare industry since 1950. We are an innovative pioneer in terms of ventilators, automated pipetting and storage of samples, as well as the development of process sensors. As part of the Business Unit Shared Services (SHS) of Hamilton AG, this area takes on central tasks for the Hamilton companies. Teams in HR, ICT, Corporate Communication, Facilities and Finance ensure that processes run smoothly and employees worldwide are optimally supported. This is what you can achieve: Main tasks: • Ensuring the stable operation of the ERP application through first-level support, troubleshooting and administrative tasks • Receiving, analyzing and resolving disruptions in close cooperation with key users and departments • Supporting and accompanying the business units in the application of processes in the ERP system • Advising and supporting employees on technical issues • Supporting key and end users in their daily operations • Carrying out technical on-/offboarding as well as managing accounts and authorizations Additional tasks / special tasks / projects: • Collaboration with ERP engineers and developers as well as coordination of complex tickets • Testing and technical approval of solutions in agreement with the departments • Supporting changes and further developments in the ERP environment • Interface function between business, ICT and change management in the support context This is what you bring: Must-haves • Completed training as an IT specialist or comparable qualification • In-depth knowledge of process flows in a company • Experience as a key user or in a comparable role in the ERP environment • Basic understanding of IT as well as knowledge of IT systems • Good English skills in writing and speaking Advantageous (not mandatory) • Practical experience in first-level support / helpdesk • Experience with ERP systems (e.g. D365, SAP) Personal competencies • Strong customer orientation and enjoyment of working with users • Good communication skills • Independent and structured way of working • Teamwork and reliability Learn more about career opportunities at Hamilton under jobs.hamilton.ch. Do you share our values and feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating work environment, but also various leisure activities and modern working conditions. Our du culture promotes open communication and a pleasant togetherness. Become part of a team where your skills are appreciated and space for innovative ideas is created. Interested? For questions, please contact us at jobs@hamilton.ch and provide the following details: Reference: JR-5986-fjb/ Applications by post or email cannot be considered.