Employee Customer Service 100%

Employee Customer Service 100% (w/m) The Ärztekasse Genossenschaft is one of the leading companies in practice administration. It supports doctors, attending physicians, group practices, and healthcare providers (physiotherapists, osteopaths, psychologists, etc.) with IT industry solutions and comprehensive service packages. From appointment administration to the fully structured, electronic patient record to the billing system, the entire practice process is mapped. In addition, it relieves practice assistants with various service packages. To be able to continuously maintain this service, we are looking for a motivated and open personality as Employee Customer Service 100% (w/m) Scope: 100% Start: immediately or by agreement Duration: unlimited Place of work: Agency St. Gallen Main tasks Accompanying our new customers through the entry process for a smooth start in our organization. Support, support, and care for our existing customers by phone, virtually, or in person. Responsibility for the structured and customer-oriented processing of exit processes Administrative support for the agency management. Maintaining contacts with internal and external partners. Supporting the team in all administrative matters. Requirements Completed or comparable training in the commercial sector. You are a customer-friendly personality and have already gained experience in customer contact, with an advantage in the healthcare sector. You have a pleasure in numbers and like to explain them. You appreciate teamwork and consider it a matter of course. Distinct skills in conflict resolution when dealing with customers. You bring a service- and customer-oriented as well as analytical and solution-oriented way of working. You have proficient MS-Office skills. Very good oral and written German language skills, Austrian and/or English language skills are an advantage. Further information We offer you the opportunity to actively shape processes and services in a sympathetic, competent environment characterized by flat hierarchies, and to contribute your knowledge and ideas. We look forward to your application by mail! jpidbc40b56jm jit0728jm jiy26jm