Deputy Store Manager (a) 80-100% in the Heimberg branch

We are looking for a professional and well-organized deputy store manager to strengthen our team at our location in Heimberg, Switzerland, with an employment degree of 80–100 %. In this role, you will work closely with the store manager to ensure smooth daily operations, provide exceptional customer service, and lead our store team to success. The ideal person is characterized by strong leadership qualities, operational efficiency, and a commitment to maintaining our high standards in customer care and store operations. Supporting the store manager in monitoring all aspects of daily store operations and performance development - supervising, training, and guiding store employees to ensure consistent service quality and professional development - managing staff scheduling and vacation requests as well as ensuring adequate staffing during peak times Monitoring and maintaining inventory levels, conducting inventories, and coordinating with the supply chain team - operating and troubleshooting POS systems as well as precise handling of cash procedures - ensuring that the store environment is clean and well-organized and that goods are properly presented according to company standards Professional and empathetic handling of customer inquiries, concerns, and complaints - analyzing sales metrics and working to achieve store goals and KPIs - implementation and enforcement of company policies, procedures, and loss prevention measures - supporting the onboarding of new team members and promoting their integration into the store culture - compliance with local regulations and company policies Proven experience in retail management or in a deputy leadership position - strong leadership and interpersonal skills as well as the ability to motivate and support team members - excellent customer orientation and problem-solving skills - proficient use of POS systems and retail management software - proven experience in inventory management and stock control - sound knowledge of cash handling procedures and financial accountability Strong organizational and time management skills - willingness to work flexible hours, including evening and weekend work as needed - excellent communication skills in English; multilingualism is an advantage - knowledge of the Swiss retail environment is an advantage - familiarity with sales analysis and performance reports - ability to work both independently and in a team ABOUT US Our employees are the key to success. Therefore, we are committed to offering development opportunities and enabling new challenges within JYSK. Since 1979, when Lars Larsen opened the first branch in Denmark, JYSK has expanded its global presence with branches and webshops worldwide. Our three fundamental JYSK values – Tradesman, Colleague and Corporate Spirit – reflect the behavior we expect from one another. We trust each other and believe in empowerment and responsibility. We reward the commitment and efforts of our employees and, with the right attitude, offer numerous opportunities at JYSK. At JYSK, everyone is welcome, regardless of age, gender, nationality, orientation, abilities, or experience. Our inclusive culture celebrates diversity and makes us stronger. Further information can be found on our career page .