ICT Engineer Business Application 80 - 100 % (w/m/d)

True to the vision "We drive innovation to improve people's lives", Hamilton companies have been providing solutions for the healthcare industry since 1950. We are an innovative pioneer in ventilators, automated pipetting and sample storage, as well as the development of process sensors. As part of the Business Unit Shared Services (SHS) of Hamilton AG, this area undertakes central tasks for the Hamilton companies. Teams in HR, ICT, Corporate Communication, Facilities as well as Finance ensure that processes run smoothly and employees worldwide are optimally supported. What you can achieve: * Ensuring stable operation of applications with a focus on the ServiceNow platform * Responsibility for incident, problem, and change management in the ServiceNow environment * Carrying out 3rd-level troubleshooting for complex malfunctions * Monitoring the platform (monitoring, performance, availability) * Planning and implementation of releases and system upgrades * Ensuring compliance with SLAs and service quality * Collaboration in ICT projects with a focus on integration and operational handover * Continuous further development of the platform * Documentation of operational processes and system states What you bring: * Training as an Informatiker EFZ/HF/FH or comparable qualifications * Several years of experience in application operations (Application Operations) * Very good knowledge in the incident, problem, change area * Understanding of integrations and platform architectures * ServiceNow Certified System Administrator (CSA) or willingness to acquire these certificates * Experience in project management is an advantage * Very good German as well as good English skills at least B2 level Learn more about professional opportunities at Hamilton under[ ](< >). Do you share our values and do you feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating working environment, but also various leisure activities and modern working conditions. Our "Du" culture promotes open communication and pleasant cooperation. Become part of a team in which your competencies are appreciated and space is created for innovative ideas. Interested? For queries, please contact us at [ ](< >) and provide us with the following details: Reference: JR-6176-fjb/ Unfortunately, applications by post or by e-mail cannot be considered. j4id10439533jm j4it1042jm j4iy26jm