Customer Service Clerk

Customer Service Clerk has been the leading corporate group in laundry technology since 1845. Our company stands for innovation in laundry care and paves new ways as a pioneer. We develop and produce high-quality machines, plants, and system solutions in Switzerland for private, commercial, and industrial customers. The economical and ecological handling of resources and the consistent focus on sustainability are our ambition and the basis of our strong market position. We work in performance teams and in a climate of excellence of a world-class company. As an reinforcement for our team, we are looking for a Customer Service Clerk 100% (a) Your tasks Receipt and recording of fault reports via telephone and via E-mail Forwarding and processing of information and assistance to the customer Processing of complaints and claims Processing of the dunning process Consulting and preparation of offers for warranty extensions and maintenance Customer consulting via telephone and E-mail Diverse administrative tasks in the customer center Deputizing for the scheduling of service technology and fine distribution Your profile Completed commercial training, business school or comparable training High resilience as well as independent, responsible and reliable way of working Negotiation security and negotiation skill Clean, structured and exact way of working Confident handling of Microsoft Office and ERP systems Multilingualism is an advantage Customer- and service-oriented as well as economical thinking and acting Strong-communication personality with pleasure in consulting via telephone and E-mail Enjoyment of customer contact as well as cooperation in the team Experience in scheduling is an advantage Our offer Motivating and innovative environment in a successful corporate group Dynamic working environment and a collegial team Exciting activity with the possibility for further development Attractive employment conditions (Min. 5 weeks vacation, 40h/week etc.) Diverse other exciting fringe benefits If you are interested in this varied and responsible activity, Frau Anina Gerspacher looks forward to the submission of your application documents. Anina Gerspacher · HR Business Partner Maschinen AG Landstrasse 37 · 8633 Wolfhausen AGB's Personalvermittlungsbüros jpid2fcd3a7jm jit0727jm jiy26jm