Warranty Administrator / Customer Service 80 - 100%

Warranty Administrator / Customer Service 80 - 100% LARAG AG was founded in 1950 and has since developed into an absolute specialist in commercial vehicles and drives. For decades, we have stood for quality and service in commercial vehicles. Our passion for technology drives us. With us, you can expect more than just a job - but real passion for commercial vehicles. If you love technology, appreciate modern working methods and want to develop your expertise in a motivated team, you have come to the right place! Are you ready for a new challenge? Become part of our success story! We count on you for the following You take over the invoicing and billing of customer orders You check workshop services, order stamps and the associated costs You process warranty and goodwill claims and ensure their timely billing You guarantee audit-proof documentation and processing of warranty and goodwill cases You carry out visual warranty inspections and coordinate the inspection and processing of warranty parts You process workshop and recall actions reliably and on time You are responsible for compliance with internal warranty processes and ensure their consistent application You receive and look after our customers professionally and with a high service orientation You create work orders and ensure smooth administrative processes You actively support the aftersales area and ensure our high quality and service standards What you bring with you You have completed training as an Automobilfachmann EFZ, Automobilmechatroniker EFZ or customer service advisor in the truck sector A commercial further education is an advantage Ideally, you already have several years of professional experience as a service assistant or in warranty and goodwill administration You enjoy direct customer contact and convince through a confident and professional appearance You think entrepreneurially, act in a solution-oriented manner and have a pronounced flair for sales You are good with numbers, and you work precisely, structured and reliably You have good knowledge of MS Office applications Team spirit, communication strength, commitment and resilience characterize you You work independently, organized and maintain an overview even with multiple tasks What we offer With us, you will experience an open and uncomplicated working environment in a motivated team with a lot of experience and passion You can expect modern employment conditions with very good social benefits, market-based holidays, length-of-service gifts starting from 5 years of service Your personal and professional development is important to us. We support you so that you can achieve your professional goals You benefit from attractive offers when purchasing new vehicles and used cars from LARAG / LIGA You receive annual company-internal vouchers up to CHF 500.- for private use (e.g. petrol, workshop service) jpiddc1c00ajm jit0626jm jiy26jm