First Level Manager*in / ICT-Supporter *in

The group is a modern, dynamically equipped company and partner for construction professionals. With over 1000 employees, we offer products and services for construction and craftsmanship. First Level Manager*in / ICT-Supporter *in (80-100%) We connect systems. You people, data and processes? For our IT department in Winterthur (or by agreement, remote work partially possible) we are looking for a First Level Manager*in / ICT-Supporter *in (80-100%) As a traditional family business with flat hierarchies, we are looking for an experienced and service-oriented personality who further develops our ICT landscape with technical know-how, initiative and helpfulness. In this versatile role, you take responsibility in ICT support and support our employees with technical questions and problems, from analysis to sustainable solution. You are a central contact person for internal departments, customers and partner platforms. Your tasks Receiving, analyzing and processing support requests in 1st- and 2nd-level support Installation, configuration and maintenance of PCs, notebooks, mobile devices and peripheral devices User management in Windows Server Active Directory Support with hardware and software problems - on site at the workplace or remote Documentation of disruptions, solutions and IT processes Collaboration on IT projects and the introduction of new hardware and software Training and support of employees with ICT questions Close cooperation with internal departments, external partners and system managers What you bring Completed basic training as an IT specialist EFZ, ICT specialist EFZ or equivalent training Experience in IT support and handling Windows operating systems Knowledge of networks, IT hardware and peripheral devices In-depth user knowledge in the Microsoft Office world Independent, structured and solution-oriented way of working High customer and service orientation Expressed communication skills and pleasure in direct contact with users Fluent German language skills in word and writing; knowledge of Swiss German is an advantage What to expect Design scope in a owner-managed company with short decision-making paths Modern ICT environment with over 850 users, 40 locations and direct business reference Collegial working environment with flat hierarchies and strong implementation orientation Flexible working possibilities on site and partially remote Attractive employment conditions Free parking and staff discounts Individual further training and development opportunities Our ICT department is responsible for all systems itself, including ERP, CRM, logistics and interface solutions. We combine technological depth with a pragmatic, implementation-strong corporate culture. Have we aroused your interest? Then contact our HR manager completely uncommitted or send your application documents to the address below. AG , Industrie Wintersried 7, 6423 Seewen Tel. , E-Mail write (<>) jpid707dd81jm jit0728jm jiy26jm