Head of Reception, Security-Intendance at 80%

• 11 June 2026 • 80% • Indeterminate duration • Geneva The Municipal Library Service (BMU) is attached to the Department of Culture and Digital Transition of the City of Geneva. With its network of libraries in the neighborhoods and its offer outside the walls, the BMU service constitutes an indispensable support for the proximity policy led by the City of Geneva. To complete its team, the service is looking for a Head of Reception, Security-Intendance at 80%# Your mission and responsibilities - Manage the personnel of the entity, supervise and organize reception activities. - Plan personnel to ensure the continuity of library reception posts. - Control the quality of services delivered, and propose and implement continuous improvement measures. - Ensure respect for procedures and regulatory frameworks. - Conduct interviews, accompany the development of skills and identify training needs for team members. - Contribute to the reception, orientation and information of the public as well as external service providers. - Accompany the public in lending and returning documents, and proceed with the registration of new users. - Contribute to the surveillance of spaces and raise public awareness of usage rules. - Manage the upkeep of premises (maintenance, cleanliness, space usage and security). - Control alarms (fire, burglary). - Ensure the application of security measures and ensure the evacuation of the building in accordance with emergency procedures. Your profile - Have commercial training or related to customer service (hospitality, SAV, reservation service). - Justify confirmed experience in receiving public/clients and team management. - Master office computer tools. - Demonstrate relational ease and good stress and unexpected event management. - Demonstrate natural and attentive leadership. - Have knowledge of the main cultural institutions in Geneva. - Demonstrate flexibility in hours, the position involving evening work, one Saturday out of two and certain Sundays according to a defined schedule in advance. Conditions and registration procedure Registration deadline: 02.07.2026 Entry into function: to be agreed Function classification: Class I of the salary scale Application file The application file must contain the following elements: letter of motivation; detailed curriculum vitae or, failing that, completed "Job Application" form (to be downloaded from our website); copy of diplomas and work certificates; recent photo (passport format). In its desire to fight against unemployment, the city encourages applications from the Office cantonal de l'emploi. Tracking of applications In the City of Geneva, the recruitment process is decentralized. This means that each service or department is responsible for monitoring applications for the positions it offers. A receipt acknowledgement will be sent to candidates. Employment conditions Employees of the City of Geneva must be domiciled in the authorized domicile area and have a valid work permit or authorization. More information on the working conditions of the City of Geneva: https://www.geneve.ch/emploi