Hotel Receptionist

The employer is looking for a/an Front Office Agent (reported profession) Tasks: • Check-in/out of private clients and groups • Welcoming clients, managing requests and complaints • Coordination with other departments to ensure an efficient service • Preparation of commercial offers and internal documentation • Management of social media and company newsletter • Drafting of daily and monthly reports on department activities Requirements: • excellent knowledge of the Italian language and good command of German and English • knowledge of the office package (word, excel, outlook, powerpoint) + knowledge of the main hotel management software • basic accounting notions and administrative procedures • precise, orderly, flexible, punctual and motivated • excellent communication and interpersonal skills, customer-oriented • aptitude for problem solving and stress management • collaborative spirit and willingness to work in a team • organizational skills and attention to detail • preferably between the ages of 25 and 50 Employment details: • Workplace: Bellinzona (reachable by public transport) • Degree of employment: from 80% to 100% • Contract type: permanent • Commencement of service: from 01.11.2026 • Time slot: from 07:00 to 16:00/or from 12:00 to 21:00 (Sundays and holidays) • Salary: according to CCNL