ICT Supporter 80-100% (w/m/d)

Job description: * Internal 1st and 2nd level support for our employees with Jira Service Management * Receiving and processing hardware, software, as well as network and communication problems * Localizing, limiting, and fixing malfunctions * Initiating escalation procedures and monitoring escalations * Monitoring and intervening to ensure the availability of hardware, software, and network * Processing and answering feedback from our employees * Conducting Welcome Day (IT part) and writing Viva Engage posts * Participation in projects within the area of responsibility Requirements: * Completed training and/or further education as an IT specialist * Team player and possesses service-oriented thinking and action * Structured and quality-oriented personality with organizational skills * Understanding of complex systems and their dependencies * Binding and team-oriented action * Your native language is German in speaking and writing, English is an advantage Apply today For questions, we are happy to assist you at the telephone number [](< >). About us With our innovative and effective pharmaceutical solutions, we at Zur Rose do everything we can to positively influence people's lives. Our team of 500 employees with headquarters in Frauenfeld pursues the common goal of improving the future of healthcare. Since quality, convenience, and effectiveness are particularly important to us, patients can take their health into their own hands simply, quickly, and safely. Our aim is to predict future requirements in healthcare. In the development of our solutions and medicinal products, we rely on a high degree of reliability and efficiency and take care of complex issues so that our customers can sit back and relax. Cross-functional teamwork is promoted by our corporate culture, so that every team member is equally valued and encouraged to participate actively in the decision-making process. Open communication and empathy are our top priorities. In doing so, we always try to find a common denominator and thus avoid compromises. Our passion at Zur Rose is to positively influence the world. Do you share the same values and do you also want to improve people's lives? Then we would be pleased to welcome you as part of our team. j4id10387197a j4it0937a j4iy26a