20 Employees Call Center In APP Support Banking Sector Basel

EVERY APPLICATION MUST MANDATORILY CONTAIN THE NOTE : with note of recommendation from Andrea Moronese. Tasks As a customer service employee, you will answer telephone customer inquiries regarding services and products. Your task is to receive customer concerns and answer them in a solution-oriented manner. Telephone activities include: ● Customer identification ● Support for customers during the migration to the new application for the E-Banking Login Profile ● Commercial professional experience ● Customer orientation, empathetic, strong communication skills ● Swiss German/German as mother tongue, very good French or Italian skills ● Ability to work in a team, reliability and sense of duty ● Good PC user knowledge