Customer Service Clerk 80-100%

Do you love interaction? In our customer service department, you will be in contact with our customers on a daily basis and will be their first point of contact for concerns and needs. As a motivated and resilient personality, you set priorities and enjoy working in a team. What you will achieve • Telephone and written answering of customer inquiries in German • Recording of customer online orders • Receipt of order cancellations and questions regarding invoices • Advising customers on our diverse products and extensive services in our express branch on-site What you bring • Education: Completed vocational training (EFZ) • Professional experience: At least 2 years of customer service • Confident oral and written communication in German • Professional experience in customer service • Very good user knowledge of standard Office programs • Conscientious and reliable working style • Enjoyment of telephone customer contact • German (fluent) What we offer you • Central workplace: A workplace directly in the center of the city. • Fair wages: An attractive total package of salary, social security and pension. • Mobility: Contribution to costs for employees who use public transport. • Occupational pension: Our pension fund is among the best in Switzerland. We pay two thirds of the contributions. • Cumulus points: Multiple Cumulus points in all Migros branches and specialist markets. • Migros Bank: For private and investment accounts: free account management, preferential interest rates and discounted mortgages. • Employee offers: A monthly credit to your gift card, a free club membership and other offers. • Vacation: At least 5 weeks of vacation per calendar year. • Flat hierarchies: Fast decision-making processes and flat hierarchies characterize us. • Personal responsibility \\\& freedom: A dynamic environment with a lot of personal responsibility and the opportunity to realize and implement your own ideas. • Scope for design and decision-making: An agile environment with the opportunity to independently help shape and further develop the field of activity. • Social benefits: Attractive employment conditions with very good social benefits. • Modern infrastructure: An inviting office world, a modern IT infrastructure and a sunny roof terrace with a view over the Limmattal. Only online applications via the application portal will be considered.