Deputy Head of Coordination Offices 80 - 100 %

Strengthening people. Creating perspectives. Shaping professional integration.

In Bern, actifutura gmbh is opening the professional integration program «BINplus» as of 1 January 2027. On behalf of the Amt für Arbeitslosenversicherung (AVA), we already support job-seeking people in Interlaken and Thun individually, practically, and appreciatively on their way back into the primary labor market.

For our new team in Bern, we are looking for a committed, digitally savvy, and entrepreneurially minded personality as

Deputy Head of Coordination Offices Labor Integration, 80 - 100 %

In this function, you will take on much more than classic administrative and coordination tasks. You think across locations, digitally, and in networks, recognize connections between processes, data, and systems, and, together with the Head of Coordination Offices, contribute to the efficient, reliable, and future-oriented further development of our administrative processes.

Your tasks:

• Core administrative processes: You ensure attendance controls, create and submit AMM certificates to the unemployment insurance funds, and process further administrative processes within the framework of the service mandates.
• Quality management: You participate in quality assurance, the further development of processes, as well as in the documentation and implementation of QM specifications.
• Interfaces: You work closely with service managers, specialists, quality management, administration, and management, and ensure a smooth flow of information.
• Procurement and cash book: You coordinate purchasing and monitor the stocks of vending machine, office, and training materials and maintain the internal cash book reliably and traceably.
• Annual places: You coordinate registrations, entries, and capacities and ensure efficient and forward-looking capacity planning.
• Reception and communication: You take on tasks at the reception, in the telephone center, and in general administration and are a competent contact person for participants, RAV personnel consultants, and other stakeholders.
• Deputy management and responsibility: You support the Head of Coordination Offices in administrative, organizational, coordinative, and conceptual matters at the Bern, Thun, and Interlaken locations and take over the deputy role in their absence.
• Employees: You support the leadership and information of the employees of the coordination offices and, together with the Head, ensure uniform, efficient, and reliable workflows across all locations.
• Digital systems and data: You ensure reliable use and coordination of the various digital systems – especially Isyflow, capacity management, attendance control, and reporting. In doing so, you pay attention to high data quality, support employees in their application, and participate in the further development of the systems and reporting.

You possess:

• A professional or educational degree of at least secondary level II as well as several years of professional experience in a demanding administrative, coordinative, or comparable function.
• The ability to think strategically, analytically, and in networks and to derive concrete improvements from data, processes, and organizational contexts.
• A quick grasp and the ability to independently familiarize yourself with new software solutions, digital tools, and complex processes.
• Strong organizational talent as well as the ability to maintain an overview of processes, deadlines, data, and responsibilities even with numerous parallel tasks.
• Strong IT affinity and a very good understanding of digital contexts – very good and in-depth knowledge of the Microsoft Office/Microsoft 365 suite. Ideally, experience with case management software, databases, reporting or planning systems and/or in a coordination office of labor integration.
• Entrepreneurial thinking and action, initiative, and the ambition not just to process tasks, but to actively contribute to the further development of the organization.
• Leadership competence or initial leadership experience or the willingness and potential to take on leadership responsibility.
• A confident appearance as well as an independent, structured, solution- and service-oriented way of working.
• Strong teamwork and communication skills and enjoyment in working with different internal and external stakeholders.
• A positive and motivating aura as well as an appreciative, open attitude towards people from different social and cultural backgrounds.
• Very good German skills in speaking and writing.
• Basic knowledge of quality management is an advantage.
• Experience in simple accounts receivable accounting and cash management is desired.

What you can look forward to:

At actifutura, more than a versatile task awaits you. You will become part of an organization that is developing, trying new things, and wants to achieve something together.

We offer you:

• Varied and responsible work with people – a meaningful task with a lot of creative freedom
• Space for initiative and the further development of new projects
• A motivated, appreciative team that moves things together
• Modern working environment with digital infrastructure
• Attractive employment conditions

Interested?

Would you like to use your skills where they make a difference, and accompany people with us on their way back into the labor market?

Then we look forward to your application and to getting to know you personally.

📩 Application by e-mail to: hr@actifutura.ch
☎ Questions? Jennifer Kneubühl, Head of Coordination Office, is happy to assist you at 033 828 37 40 or jennifer.kneubuehl@actifutura.ch