Clerk Customer Support & Product Coordination 50%

Clerk Customer Support & Product Coordination 50% For an internationally active technology company with innovative products, we are looking for a communicative and organizationally strong personality as Clerk Customer Support & Product Coordination 50%. In this varied position, you will take on an important interface function between international service locations, technical support, and product management. With your organizational talent and customer-oriented way of working, you will ensure a smooth flow of information and actively support the further development of products and processes. Clerk Customer Support & Product Coordination 50% Your tasks: Coordination of cooperation between international service locations and internal specialist departments Monitoring and processing of warranty and service cases Examination, coordination, and follow-up of complaints and quality reports Processing and prioritization of technical customer inquiries Support of product management during product launches and market analyses Creation and evaluation of statistics, reports, and key figures Participation in the documentation of product adjustments and optimizations Support with administrative tasks within the department Your profile: Completed commercial training with technical interest or technical basic training with commercial understanding Professional experience in customer service, technical internal service, or a comparable coordination function Very good communication skills and enjoyment in exchanging with different contact persons Structured, careful, and independent way of working Fluent German - business fluent English skills in speaking and writing Confident use of MS Office as well as experience with ERP systems is an advantage High customer orientation, initiative, and teamwork skills What you may expect: Versatile task with international connection Modern working environment with short decision-making paths Independent work with room for design Collegial and motivated team with an open corporate culture Attractive employment conditions and modern infrastructure Good accessibility by car and public transport Opportunities for professional and personal development Are you interested? Then get in touch with Trosic today - Telephone: or via E-Mail write E-Mail (<>). I will be happy to provide you with further details. jpid19a3d10jm jit0727jm jiy26jm