Account Manager ICT (m/f/d)

«Our employees make the difference». Vision Inside was founded in 2004 and is a people-focused, digital company for Smart Building, Security, Cloud, Work Smart and Infrastructure. With currently over 90 employees, including 14 apprentices, we operate throughout Switzerland at four locations and promote future-oriented collaboration. This is also reflected in the award as Swiss Employer of the Year. We live a team spirit in which every individual commits to the success of the company. Technologically, we always remain at the pulse of time, courageously test innovative solutions and accompany our customers to a smart goal and beyond.

We are looking for new motivated team members to expand our team. Be part of our digital journey for the Wetzikon location.

How you take action

• Responsibility for your own customer portfolio
• Building and maintaining long-term customer relationships to ensure customer satisfaction and strengthen customer loyalty
• Active identification, development and closing of sales opportunities with existing and new customers as well as continuous expansion of the customer portfolio
• Advising customers on modern ICT solutions in the areas of Cloud, Security, Modern Workplace and Infrastructure
• Conducting regular customer meetings to monitor progress, satisfaction and the use of products or services
• Development of digitalization, cloud and security strategies
• Close cooperation with Engineering and Project Management
• Supporting customers in the introduction of new technologies, training and identification of upselling and cross-selling opportunities
• Creation of offers and solution concepts
• Support with marketing and customer events

What you bring with you

• Several years of experience as an Account Manager ICT, Customer Success Manager or ICT Consultant
• Many years of professional experience in the ICT environment
• Very good communication and presentation skills
• Experience in identifying customer needs and building long-term customer relationships
• Sales flair as well as enjoyment in developing sustainable customer relationships and business opportunities
• Good understanding of the Microsoft-365 ecosystem (Teams, Sharepoint, Copilot, Intune, Entra ID, Azure infrastructure)
• Good understanding of Security, Network and backup strategies
• Experience in customer success management or customer care
• Team player and the ability to work with different departments to develop customer-specific solutions
• Independent, reliable way of working, negotiation skills and the ability to act in a dynamic environment

Where you arrive

• Great place to work: Vision Inside is a company with strong values
• Great team culture: You will become part of a cheerful, dynamic and helpful team that interacts openly, directly and trustfully with one another
• Modern tools and systems: We support automation, cloud products and keep pace with the development of modern IT systems
• We live flat hierarchies and short decision-making paths
• Beautiful open office spaces and modern workplaces/tools, but also the possibility for regular home office
• Attractive employment conditions and development opportunities, cool company incentives and benefits
• Certified Microsoft Solution Partner and already twice Microsoft Partner of the Year
• Last, but not least: 1st place and 3rd place Swiss Arbeitgeber Award

Interested?

Then send us your application documents. We look forward to seeing you!

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