SAP Supporter*in (80 - 100%)

• 14 août 2026 • 100% • Durée indéterminée • German (Native language), English (Intermediate) • 6017 Ruswil • Log in to see the jobup.ch salary estimate ## At SIGA, we aspire to a world where buildings do not waste energy. SIGA produces an airtight and energy-efficient building envelope composed of high-quality membranes, sealing tapes and sealants, distributed worldwide. Today, more than 650 employees in 23 countries work towards achieving this vision. The SAP team ensures that all SIGA processes are perfectly represented in the SAP system and that a smooth flow of information is guaranteed. We accompany digitalization, ensure compliance with legal requirements and stimulate innovation in order to sustainably increase productivity throughout the company. Do you want to shape the interface between business and technology and guarantee stable and efficient SAP operation? Then you are in the right place with us! Qualifications and skills ## • Completed training as an ICT specialist, computer scientist, commercial employee, logistician with professional maturity or equivalent qualification • At least 3 years of professional experience, ideally in an industrial environment • Very good knowledge of German (native language) as well as good knowledge of English (level B1) • In-depth experience in SAP user support including debugging, proficiency in MS Office as well as experience with project management and documentation tools such as Jira or Confluence • Interest in complex system environments as well as the ability to work analytically and solution-oriented About the position ## As SAP support, you provide professional user support for the MM, SD, PP and EWM modules. You are responsible for the autonomous processing and sustainable resolution of first-level incidents while respecting the defined service levels. You analyze, prioritize and prepare more complex second and third-level requests for transmission to internal specialists or external partners. In addition, you record and evaluate helpdesk tickets, deduce measures and actively contribute to the continuous improvement of support quality. In case of recurring problems, you develop sustainable solutions in order to optimize SIGA's business processes. You maintain and create support documentation, work instructions as well as process and system documentation. Furthermore, you support the planning and realization of system implementations, deployments and user acceptance tests. Close collaboration with specialized departments, key users and IT teams is part of your daily routine, as is active participation in the continuous development of the SAP system landscape. Through your commitment, you contribute to ensuring that digitalization at SIGA is carried out consistently and successfully. What we offer you ## • Become part of our highly motivated SIGA family and make an effective contribution to the fight against global climate change and the protection of our environment • A balanced work-life balance. Teleworking and flexible hours are a matter of course for us • Thanks to our pronounced Lean culture, you can actively get involved in the design of processes at SIGA • A unique innovative corporate culture focused on continuous improvement, flat hierarchies and rapid decision-making processes • Flexible leave management, with the possibility to increase from five to seven weeks Apply now! ## Please apply via the "apply button". Applications by e-mail will not be considered. For any questions, do not hesitate to contact us at hr@siga.swiss