Manager House of Läderach (w/m/d)

High-quality fresh chocolate - that is what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business today employs over 2500 people from more than 80 countries across the entire group, with a rising trend. The company's headquarters are located in the canton of Glarus. Set against a picturesque Alpine backdrop, we produce our fresh chocolates here and constantly develop new, innovative ideas in agile teams. The "Retail" business unit includes over 250 chocolateries in over 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in new ways time and again. Do you want to be part of this too? Then come to us. What awaits you ##### • You lead the House of Läderach as a unique visitor and experience center with retail, museum, café, live production, walk-in atelier and event area • You are responsible for budget, revenue, cost and profitability targets for the entire House of Läderach • You continuously develop the business areas of Retail, Museum & tours, corporate events, courses, café, live production, walk-in atelier and Welcome Desk and tap into new potentials • You ensure an outstanding customer experience across all areas • You define measures, lead cross-divisional projects and contribute significantly to substantially increasing visitor numbers in the coming years. • You work closely with the Switzerland country team as well as the HQ functions - in particular Retail Switzerland, Marketing, Controlling, Customer Service and Technical Services - • You ensure efficient processes as well as the highest quality, hygiene and safety standards • You analyze key figures, derive optimization measures and ensure the achievement of targets • You develop your managers and employees and promote a performance- and service-oriented team culture What you bring with you ##### • You have a university degree, preferably in business administration, marketing or business management, as well as several years of leadership and management experience in the areas of events, gastronomy and/or sales • You have a strong understanding of business administration and confidently take on budget, process and result responsibility • You communicate proficiently in German and English and inspire with your winning, charming manner • You convince with customer orientation, initiative, creativity, team spirit as well as pragmatic solution approaches • You roll up your sleeves, enjoy working operationally and are prepared to be deployed regularly on weekends and public holidays • You love chocolate - and may even already be a Läderach fan What we offer you ##### • An exciting working environment with motivated colleagues • A position with a lot of personal responsibility • The opportunity to contribute fresh ideas • An open and respectful feedback culture • Internal and external further training • Individual career opportunities • Attractive sales bonus upon joint achievement of targets • Generous discounts on our products • Free parking spaces • Chocolate at the workplace Sounds interesting? Then apply to us. Emilija Minova, Head of Talent Acquisition & Employer Branding, is happy to assist you with any questions. We ask for your understanding that we do not consider external recruitment agencies for the filling of this position.