Technical Operations Specialist 80-100% (f/m/x)

• 03 July 2026 • 80 - 100% • Permanent position • Zürich About us # comparis.ch is Switzerland's leading comparison platform. For over 30 years, we have been comparing tariffs and services from health insurers, insurance companies, banks, and telecom providers, among others, and offer the largest Swiss online marketplaces for real estate and cars. With comprehensive comparisons, we create transparency and help our users make the right decisions for them. With over 80 million visitors per year, we are one of the most frequently used websites in Switzerland. Nine out of ten people know us as THE independent comparison platform in Switzerland. Now that we have covered the company part, let's get to the point: We need your support! What you will do # As a Technical Operations Specialist, you are the technical interface between our partners, operations, product management, and our engineering team. You ensure the smooth operation of our marketplace products - especially our real estate marketplace. You analyse technical questions from our partners, systematically get to the root of problems, and solve them as independently as possible. Your tasks • Analysis and processing of technical partner inquiries regarding our marketplace products • Root cause analysis of problems along the entire data, import, and publishing pipeline • Independent correction of configuration errors and minor technical issues • Technical triage and creation of meaningful tickets for engineering in more complex cases • Technical onboarding of new CRM, portal, and agency partners including configuration and commissioning of new integrations • Validation of data quality, field and category mappings, and support of test deliveries until successful go-live • Monitoring and analysis of logs, technical services, and data quality to detect anomalies early • Support of our partners with technical questions regarding APIs and integrations • Documentation of solutions, maintenance of runbooks, and continuous improvement of our support and operational processes • Close collaboration with operations, account management, product management, and engineering About us # What you will do # Your new team # Required Skills and Qualifications # What we expect from you # • Completed vocational training or a degree in computer science, business informatics, or a comparable field • Initial professional experience in technical 1st or 2nd level support, technical operations, system integration, or a comparable role • Analytical thinking skills and enjoyment in systematically analysing technical problems and finding sustainable solutions • Basic technical understanding of data flows, APIs, web applications, and system integrations • Initial experience with databases (SQL or NoSQL) and willingness to familiarise yourself with databases and technical systems • Structured, independent, and solution-oriented working style as well as a good sense of when a problem should be solved independently and when it makes sense to escalate • Strong communication skills and the ability to explain technical matters clearly to different target groups • Very good German skills as well as good English skills What you bring with you # What we expect from you # Nice to Have # • Experience with monitoring and log analysis tools such as Kibana or Datadog • Knowledge of REST APIs, Auth0, Azure Blob Storage, SFTP, or CDN solutions • Initial experience reading backend code (e.g. .NET) • Knowledge of CRM systems such as Zoho • Experience in marketplace, platform, or SaaS environments Your new team # Our Benefits # Our Benefits # In return, here is what you can expect from us # At Comparis, we believe that we achieve the best results through the responsible actions of all employees. We foster a culture of transparency, mutual respect, and trust. We live lifelong learning, try out many new things, and continuously develop ourselves both as individuals and as a team. Furthermore, you can expect flat hierarchies, plenty of autonomy and scope for creativity, as well as a competent and motivated team that advises and supports you in your work and makes it easy for you to excel. Last but not least, we offer flexible working hours with the possibility to work remotely and the option to take unpaid leave. In return, here is what you can expect from us # Have we triggered your interest? # Then do not hesitate and apply for our position today. If you have any questions, Simone, our People Business Partner, will be happy to assist you. We look forward to your application! Note for recruiters: For this position, we only consider direct applications. Have we triggered your interest? # Any general questions? #