Customer Center Advisor 80-100%

With us, you are allowed to bring people joy by helping them in a personal and unexpectedly friendly manner. We are looking for you: A personality who independently finds creative solutions for our customers, so that we increasingly become a partner bank for them. Come further. What you move • You support and advise our private customers regarding our product and service offering with the support of a modern knowledge database • You manage the 1st level incoming channels (telephone, if suitable also e-mail and SecureMail) • You are responsible for providing information and assistance in 1st level support E-Banking • You participate continuously in updated product, system, CRM and soft skill training • You generate leads or sales opportunities by arranging qualified appointments for our customer advisors <br /> What you bring • Education: Completed basic or further education • Specialization: Commercial basic training is an advantage • Professional experience: 1 - 2 years of commercial experience as well as experience in direct customer contact is an advantage • Joy in telephone customer contact • Interest in banking products and services and corresponding willingness to learn • Thanks to our comprehensive training concept, you will be actively and competently accompanied in your new task, which is why a workload of 100% is required in the first month of employment • Networked thinking, flexibility and teamwork are among your strengths • German (C1) • French (ADVANTAGEOUS) • Italian (ADVANTAGEOUS) <br /> What we offer you • Flexible workplace / Home Office: Individual possibilities for Home Office • Migros Bank: Accounts, mortgages and financial services with preferential conditions • Employee offers: Annual generous well-being credit • Individual further education: Attractive contributions for external further education • Du-culture: Lived team spirit with transparent communication <br /> Only online applications via the application portal will be considered.