Night Manager 100% (w/m/i)

Your tasks ## • Management of nightly hotel and front office activities such as the check-in and check-out of our international hotel guests • Support and care of the guests as well as ensuring their satisfaction • Compliance with all front office guidelines, procedures and standards • Training, development and management of the performance of the directly subordinate employees to ensure the efficient flow of front office activities • Responsibility for security in the house (in consultation with the security service) • Processing of all customer complaints that occur during the night to ensure their satisfaction and proper documentation • Day-end closing of the guest accounting system and creation of various reports Your profile ## • Professional experience in night shifts in a comparable hotel operation • Completed training in the field of hospitality desirable • Reliable and responsible personality • Team player and host out of passion • Excellent German and English skills in speaking and writing (additional foreign languages an advantage)