Rotating Welcomer Receptionist at 100% (availability to work with staggered hours during the week as well as on weekends)

• 03 September 2026
• 100%
• Indefinite duration
• Le Verger 1, 2075 Thielle

L-hotel Ibis in Thielle, a franchise of the Accor group, is a two-star superior located 5 minutes from Neuchâtel and 20 minutes from Berne. L-hotel is located near the highway between Neuchâtel and Bienne. It consists of 60 rooms, a terrace, a bar, and two meeting rooms. L-hotel Ibis offers its clientele all the equipment necessary for the smooth running of their stay.

In order to complete our Front Office team, we are looking for a:

Rotating Welcomer Receptionist at 100% ##

(availability to work with staggered hours during the week as well as on weekends) ##

##

Your main missions:

• Welcome guests and ensure the follow-up of their stay (check-in / check-out)
• Guarantee an excellent level of service and customer satisfaction
• Manage telephone calls and respond to information requests
• Perform reservations and their follow-up
• Ensure administrative tasks related to the reception
• Anticipate the needs of guests and respond proactively
• Transmit important information to the different hotel services
• Advise guests in order to contribute to a quality stay
• Actively participate in customer loyalty

Versatility - other missions:

• Breakfast service
• Fast food service
• Bar service
• Clearing and maintaining the cleanliness of spaces

Profile sought:

• Excellent presentation and a keen sense of customer service
• Strong orientation towards customer satisfaction and excellence of service quality
• French native language and fluent English indispensable
• Mastery of German constitutes an additional asset
• Hotel experience required in a similar function in reception
• Good mastery of the OPERA software
• Great discretion and strict respect for confidentiality
• Excellent sense of organization, autonomy, and versatility
• Establishment difficult to access by public transport: personal vehicle and driver's license indispensable

If this challenge interests you, we invite you to send us your complete application by e-mail: Write an email

We thank you in advance for the interest shown in our establishment. We will take the necessary time to study your file with the greatest attention. However, if you have not heard back within three weeks after sending your application file, please consider that it was not in alignment with the needs of the position and was not selected.