Transport and Logistics Manager

The employer is looking for a:

Operations and Customer Service Collaborator (reported profession)

Tasks:

• management of operational information in our computer system based on Tracking and Tracing activities
• management of communications and Irregularities towards customers
• search for operational solutions in daily business also and especially in case of irregularities
• management of capacity based on the train program and customer bookings
• customer service in daily business
• participation in the customer acquisition process and management of one's own customer portfolio
• technical/operational meetings to manage and improve the workflow with customers
• support in managing relationships/contracts with railway companies
• support for economic and administrative management of products
• support for managing databases in GOAL for vehicles, codings

Requirements:

• previous experience in the sector
• language skills: in addition to Italian, German and English are prioritary
• computer skills: excellent knowledge of Office package, AS400 and SAP
• ability to work in a team
• category B driving license
• self-driven

Employment details:

• workplace Chiasso
• 100% employment
• employment by prior agreement, permanent
• shift work
• salary based on the CCL of the sector