Customer Service Clerk 80-100%

For Switzerland in Egerkingen, we are looking for a motivated personality as Customer Service & Billing Clerk, starting immediately or by arrangement. Your main tasks: • Independent processing of written and telephone customer inquiries • Cross-departmental clarification of customer concerns and complaint cases • Recording and documentation of customer concerns in the CRM system (Salesforce) • Verification and tracking of shipment data in the logistics system • Preparation of billing data as well as invoicing to customers Your profile: • Completed commercial basic training • Professional experience in the field of customer service (ideally experience in a logistics environment) • Enjoyment of customer contact and stylish German. You can communicate confidently in English. Good French skills are an advantage. • Good user knowledge in MS Office, especially in Excel • Independent, structured and reliable way of working • Team player with strong customer orientation and pleasant manners Perspectives that we offer you: • A modern, professional and collegial working environment • Versatile tasks with scope for design and personal responsibility • An interesting activity in a dynamic, medium-sized company • Contemporary employment conditions with home office possibilities