Night Audit

Control of all revenues and bookings before the daily closing
Carrying out the daily closing
Sending the daily report to the management
Creation of the credit card control according to specified forms
Ensuring the handover to the early shift
Personal guest care
Immediate and competent handling of complaints
Debt collection according to the house guidelines
Optimal application of PMS and IT systems. Data entry according to the house guidelines
Room sales according to the house pricing policy
Immediate initiation of repairs in cooperation with housekeeping and the maintenance technician
Order in the administration area as well as cleanliness at the front desk and lobby
Labeling and filing of all documents according to the legal archiving guidelines
Disposal of waste paper and cardboard
Constructive cooperation with the other departments
Readiness to support employees
Compliance with business deadlines
Care and maintenance of the workplace
Commitment to a safe and correct operation of all machines
Commitment to reporting any damage to the workplace or individual machines

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