Call Center Agent (m/f/d) 100%

For our client in the Bern region, we are looking for a committed personality as:

Call Center Agent (m/f/d) 100%

Tasks:

• Telephone and written processing of customer inquiries
• Processing of administrative concerns
• Management of invoices as well as processing of orders and cancellations
• Collaboration in the further development and optimization of customer service processes
• Support in managing day-to-day business in cooperation with the Intraday Manager
• Technical support of the operative business as well as contact person for your own team
• Ensuring high service quality and professional customer care

Profile

• Completed commercial training or comparable professional experience
• Experience in customer service or call center is an advantage
• Strong communication skills and high customer orientation
• Very good German skills in speaking and writing; further language skills are an advantage
• Independent, reliable and solution-oriented way of working
• Confident handling of common MS Office applications
• Resilient, team-oriented and responsible personality

We offer:

• A varied and responsible activity
• A motivated and collegial team
• Thorough induction and development opportunities
• Modern working environment and attractive employment conditions
• Long-term perspectives in a successful company