Call Center Agent (m/f/d) 100%

For our client in the Bern region, we are looking for a committed personality as: Call Center Agent (m/f/d) 100% Tasks: • Telephone and written processing of customer inquiries • Processing of administrative concerns • Management of invoices as well as processing of orders and cancellations • Collaboration in the further development and optimization of customer service processes • Support in managing day-to-day business in cooperation with the Intraday Manager • Technical support of the operative business as well as contact person for your own team • Ensuring high service quality and professional customer care Profile • Completed commercial training or comparable professional experience • Experience in customer service or call center is an advantage • Strong communication skills and high customer orientation • Very good German skills in speaking and writing; further language skills are an advantage • Independent, reliable and solution-oriented way of working • Confident handling of common MS Office applications • Resilient, team-oriented and responsible personality We offer: • A varied and responsible activity • A motivated and collegial team • Thorough induction and development opportunities • Modern working environment and attractive employment conditions • Long-term perspectives in a successful company