Employee Service Contact Center (m/f), 100% – temporary

Your task: • Telephone and written support of customers in German and French • Processing of customer requests via ticketing system – competent, friendly and solution-oriented • Forwarding of inquiries to the responsible specialist departments • Ensuring professional and efficient customer service Your profile: • Experience in back office, call center, contact center or office area • Very good French skills • Very good German skills • Good MS Office skills • Joy in making telephone calls and daily customer contact • High initiative and the ability to set priorities • Communicative, team-oriented as well as independent and reliable way of working • Limited until end of March 2027