Front Office Agent (m/f/d) 100%

For our client, we are looking for a

Front Office Agent (m/f/d) 100%

• Warm welcome as well as professional care of hotel guests during their entire stay
• Independent execution of check-in and check-out processes
• Processing of room reservations via telephone, email and via booking platforms
• Receipt of restaurant and event reservations as well as forwarding to the responsible departments
• Operation of the telephone switchboard and processing of daily correspondence
• Management and reconciliation of the shift cash according to internal guidelines
• Checking and processing of guest invoices as well as support with administrative activities
• Inspection of cleaned rooms regarding cleanliness, completeness and quality standards
• Support with breakfast service if required
• Ensuring the applicable hygiene, quality and service standards
• Recording and reporting technical defects to the responsible departments
• Close cooperation with the various hotel areas for a smooth daily routine

Adecco Ressources Humaines SA
Poststrasse 15
9001 St-Gallen

+41 58 233 39 46
emmanuel.huebler@adecco.ch