Front Office Agent (m/f/d) 100%

For our client, we are looking for a Front Office Agent (m/f/d) 100% • Warm welcome as well as professional care of hotel guests during their entire stay • Independent execution of check-in and check-out processes • Processing of room reservations via telephone, email and via booking platforms • Receipt of restaurant and event reservations as well as forwarding to the responsible departments • Operation of the telephone switchboard and processing of daily correspondence • Management and reconciliation of the shift cash according to internal guidelines • Checking and processing of guest invoices as well as support with administrative activities • Inspection of cleaned rooms regarding cleanliness, completeness and quality standards • Support with breakfast service if required • Ensuring the applicable hygiene, quality and service standards • Recording and reporting technical defects to the responsible departments • Close cooperation with the various hotel areas for a smooth daily routine Adecco Ressources Humaines SA Poststrasse 15 9001 St-Gallen +41 58 233 39 46 emmanuel.huebler@adecco.ch